Accounts & appeals

Use the exact official notice to distinguish connectivity, limits and account restrictions.

Let your agent help troubleshoot

Read-only checks first. Review proposed changes before applying them.

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Identify the actual message

A busy-service message, rate limit, login error and account suspension are different conditions. Official service health is global context, not evidence that a particular account can connect.

For an actual suspension, use the official Claude support guidance and its current appeal flow. This website cannot read, restore or appeal a Claude account.

Protect account information

Do not paste passwords, session cookies, API keys, payment details or full private logs into a diagnostic website. Submit only what the official channel requests, and confirm its domain first.

Sources and scope